- How do I start the casino?
To start playing click the “Play Now” button, in order to load the software. InterXcasino’s quick Flash software does not require downloading or installation – you can start playing almost instantly.
Clicking on “Play Now” opens a new window. Note that this window will appear blank initially and within twenty seconds a message appears saying that the software is uploading. Once the software is loaded you will automatically enter the casino lobby.
- What do I do once the casino is loaded?
Once the casino is loaded, there are 3 options, to register a new account if you do not already have one (click where it says “New Users Register Here”). If you already have an account simply enter your username and password and click the check icon to log in. The 3rd option is practice mode, where you can play for free.
- How can I deposit to my casino account?
At any time, while playing either for real money or for in the practice mode, you can deposit funds by clicking on the cashier icon ($) in the top right hand menu of the casino. Once the cashier loads and you are logged in, simply select deposit and choose your preferred method, follow the steps of your chosen method and deposit the funds. Note that after depositing to your cashier account the funds must be transferred to your casino account. To make the transfer select “My Account” and click on “Transfer”
- How can I withdraw from my casino account?
At any time, you can withdraw funds by clicking on the cashier icon ($) in the top right hand menu of the casino. Once the cashier loads and you are logged in, simply select the withdraw option and choose your preferred method, follow the steps of your chosen method and withdraw the funds.
- How do I know the casino games are fair?
InterXcasino software uses a Random Number Generator (RNG) that has been tested under the most stringent levels to assure unpredictability or bias. The software holds a valid certificate from a leading North American testing center proving it generates truly random outcomes, hence remaining fair to the user.
- What happens if my internet connection is lost during a game?
If during a game the internet connection is lost, when returning the game will resume from the exact point it disconnected. The outcome will not be altered in any way.
- What is Free Money?
Free Money is the currency we use when a player is awarded any type of bonus money. Bonuses can be earned when making a deposit, redeeming club cash points, spinning the Big Wheel 'O' Free Money and through other means.
Free Money cannot be withdrawn form your account. As it is played the free money balance will be used in tandem with the real money account at a predetermined ratio. Please consult the bonus section of the site for requirements of free money.
Please note that all bonuses and the rules of play for Free Money is offered at the discretion of the casino management and bonuses and rules may change from time to time.
*Free Money can not be used in Craps, Roulette and Blackjack.
Club Cash
- How do I enroll in Club Cash?
Enrollment into Club Cash is automatic upon registering at InterXcasino. Your Club Cash username and password will be the same as your player account info.
- How can I earn Club Cash points?
You will earn five (5) Club Cash point for every dollar wagered in the InterXcasino. These points will be credited to your Club Cash account instantaneously upon such casino wagering activity.
- Can my Club Cash points be used at any other websites (beyond InterXcasino)?
While other gaming sites do participate in the Club Cash program, each particular website has their own version. Club Cash points must be redeemed at the website through which they were earned.
- How can I redeem my Club Cash points?
After you log into your Club Cash account select the prize you want from the drop-down menu and follow the easy, guided instructions.
- How long will it take to receive my selected reward?
Rewards such as cash, free money, and big wheel spins are instantly credited to your player account once you confirm your selection. Occasionally, other rewards are offered that require shipment to your address. Such rewards are typically shipped with ten (10) days.
- What is the Big Wheel 'O' Free Money?
The Big Wheel 'O' Free Money is one of the many games found within InterXcasino' section. By spinning the Big Wheel, players are able to win "free money" credits ranging from $2 to $30 on every spin.
- How can I check my current Club Cash point balance?
Your Club Cash point balance is always shown in the lower left corner of the casino interface. You will need to sign in with your username and password to view the balance. You may also check your Club Cash point balance by signing into your account through the member login found within the Club Cash section on InterXcasino.
Feel free to contact the InterXcasino customer support staff if you have any questions regarding the Club Cash program.