Fairness and Integrity

1. Are your cards actually random?

100%! We employ Sun Microsystem's SecureRandom function for Java. Thorough testing and evaluation of the InterXpoker poker software by various third party auditing companies has found that:

There was no statistical bias in cards dealt as pocket cards.
There was no statistical bias in cards dealt to any of the board positions.
There were no statistical differences in the cards dealt to games involving experienced players and the cards dealt to games involving new players.

We have also a database over the expected value for all of the played real money hands at our site. Or you can view the list of the pocket cards ranked by value or profit under Expected Value Statistics.

You can also search for the results of each starting cards combination. You can also view a statistical analysis of 500,000 real money hands dealt in the Texas Hold'em poker game. You can find this information in the Poker School section under Card Stats.

If you remain unconvinced, there are links to the raw data (the hand histories) on the Poker School page, if you would like to conduct your own tests.



2. Do your cards favor certain players?

Absolutely not! Our cards are checked and verified to be completely random, and since you do not play poker against the house, but other players, there is no reason why we would favor any player.


3. Is it possible to predict the cards?

No! Our server sends out information only on a need-to-know basis, which means that there is no way to predict any coming cards or the other players' cards. The cards are not calculated until the very moment before they are sent out, so there is no way to know them in-advance (because they don't exist in-advance). All sent information is also heavily encrypted.


4. Is there a minimum age limit to play at your site?

You have to be at least fully 18 years-old to play any of our games, regardless of whether the game involves real-money or play-money.

Poker Etiquette

1. In what languages may I chat at the tables?

English is the only allowed language.


2. May I play with more than one account? Just for play-money?

For security reasons, we allow only one InterXpoker account per player and one real-money account per household. You can play for both real-money and play-money with the same account; hence there is no need to create more that one.


3. Can I pass chips to another player by deliberately losing my chips to him?

No. Passing/receiving chips to and from another player with intent is considered a serious offence at InterXpoker, play-money and real-money alike.

Latest Poker Game Features

1. How do I categorize the players I play against?

This feature is only available on the download software.

To set your own definitions to player categories:
1. Go to "Options" -> "Preferences" -> "Player Categories".
2. Enter the category descriptions beside the respective icons.
3. Click on "Apply" and then "OK".

To categorize a player:
1. Click on the player while at the table, a category icon will appear above the player's avatar.
2. Click on this icon as many times you need to change it to the color you want.


2. How do I customize the type of messages that appear in the table chat?

This feature is only available on the download software. You can customize the type of message you want to see by going to "Options" -> "Preferences" -> and "Game Message".

Learning the Games

1. How can I learn to play your poker games?

You should see a lot of information on how to play in the Poker School. There are rules, tips and strategy guidelines.

2. Will I have to deposit money to play?

No. When you sign up you will be automatically given a play-money account with $1000 play-money that you can use to play against other play-money players. You may refill your play-money twice every 24 hours for free. You may then upgrade it to a real-money account at a later stage.

3. May I check my earlier poker hands to see what happened?

Yes, you may see played hands by going into the Hand History section on our site. Please insert the hand number for the correct game and click "Request history".

Please note that your hand number is located on the top left hand corner of every poker game. You may also click on the hand number of the previous hand at the table to see the hand history.


4. What type of games do you offer at InterXpoker?

We have all of the most popular poker games here! The poker games we have include Texas Hold'em, 7-card Stud, Omaha. We have no limit, pot limit and fixed limit play, along with single and multi table tournaments.

Learning About Your Own Account

1. Can I play with more than one account? What about just for play-money?

Due to security reasons, we permit only one InterXpoker account for each player and one real-money account for every household. You may play for both real-money and play-money with the same account, so there is no need to create more than one.


2. How do I pass money to another player?

For security reasons, we don't transfer money, credits or points between accounts. What we suggest at this stage is that you cashout the amount and transfer it by another method to the other person. Also, please remember that passing chips across the table by deliberately losing to a player is considered to be a serious offence at InterXpoker. We apologize for any inconvenience this may cause.


3. How do I see the transactions going in and out of my account?

You may check your transaction history by entering the cashier and selecting "Account Statement".


4. How can I change my personal details and email address?

In order to change any personal details or your email address, please contact customer support:support@interXpoker.com

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